Privacy Policy

At Ecosoya, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our Shopify store.

Collection of Information

We may collect personal information that you provide directly to us when you make a purchase, sign up for our newsletter, or interact with our website. This information may include your name, email address, shipping address, payment information, and other relevant details.

Use of Information

We use the information we collect to process your orders, communicate with you about your purchases, provide customer support, and improve our products and services. We may also use your information to send you promotional emails or updates about our products and offerings. You can opt out of receiving these communications at any time.

Sharing of Information

We may share your personal information with third-party service providers that assist us in operating our website, processing payments, and delivering products to you. We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and gather information about your interactions with our site. You can adjust your browser settings to disable cookies, but please note that some features of our website may not function properly without them.

Data Security

We implement appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.

Your Rights

You have the right to access, correct, update, or delete the personal information we hold about you. You can do this by contacting us at enquiries@kerax.co.uk

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at enquiries@kerax.co.uk